Refund & Exchange


Thanks for shopping at Witty.AE.


As our valued client, we are keen for you to be fully satisfied with your purchase and experience, we're here to help. Nevertheless, there are certain items that we want to let you know to ensure that we will achieve it.




You have three (3) calendar days to return an item from the date you received it.


To be eligible for a return, your item must be unused and in the same condition that you received it.


Your item must be in the original packaging.


Your item needs to have the receipt or proof of purchase.




Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.


If your return is approved, we will initiate a refund to your original method of payment.


You will receive the credit within 15-30 business amount of days.




You will be responsible for paying for your own shipping costs for returning your item. Shipping

costs are nonrefundable.


If you receive a refund, the cost of return shipping will be deducted from your refund.


Contact Us

If you have any questions on how to return your item to us, contact us at




Please take note that there will be an additional Processing Fee % for all Refund and Exchange of products.


All requests submitted after business hours will be handled the next business day. Requests submitted on a weekend will be handled the next business day.


Thank you for your business!